UD Truck Quester in GIIAS
UD Trucks introduces a telematics system that aims to make it easier and provide peace of mind for its loyal customers. On the occasion of GIIAS 2022 they provided information about the features and after-sales service program of UD Trucks.
Armed with this platform, truck fleet owners can more freely monitor units. The company's operational activities will be more measurable so as to increase efficiency.
The system provided when purchasing a unit includes the UD Telematics feature. In addition, customers also have a choice of service contracts, including UD Trust and UD Ultimate.
"Through this GIIAS event, apart from introducing the latest technologies and features from UD Trucks, we also share information for customers and other visitors," said Ari Arfian, Service Commercial Head of UD Astra Motor Indonesia.
He added that his party does not only sell quality vehicles. But they also provide a range of after-sales services as the right business asset.
After-sales service has an important role for companies and running a logistics business. Especially in Indonesia because there are several obstacles as well as big risks.
It is stated that the UD Telematics features provide convenience for users and include fleet visibility at all times, real-time warning systems for taking action, improving fleet security systems, monitoring trip routes, minimizing operational costs, complete fleet reports and customized driver habits reports. standard.
All of the above facilities can be obtained through the available web portal or UD Telematics application. It is even further stated that the system can be integrated with the system at the customer.
Then UD Trust consists of regular and scheduled fleet inspections and oil changes to maintain fleet performance, as well as fleet preventive maintenance to maximize uptime.
For consumers who want more complete services, they can choose UD Ultimate. This program allows customers to get the entire UD Trust program plus spare parts maintenance, unit and driveline repairs by authorized workshops.
This is useful for avoiding unexpected costs, comprehensive management coverage to provide peace of mind for vehicle owners and minimize fleet management administration.
“With UD Trust and UD Ultimate, our customers can guarantee that their vehicle's performance will remain in the best condition through trusted maintenance. So that customers don't bother thinking about the safety of the unit," he explained later.